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your IT environment.

Same-business-day response for all requests. Critical issues — like a suspected ransomware attack — are treated as emergencies and escalated immediately. Our monitoring often catches and resolves issues before you know about them.

Primarily small and mid-size businesses — typically 5 to 150 employees. Our sweet spot is organizations large enough to have real IT needs but without a full internal IT department. Law firms, medical practices, financial firms, and construction companies are our most common clients.

Both. Managed services are ongoing monthly agreements. We also take on project-based work — M365 migrations, network upgrades, Datto deployments, Sophos implementations, Intermedia VoIP rollouts. Many project clients become managed service clients after seeing how we work.

Not necessarily. We start with an assessment of what you have. If existing tools are adequate, we work with them. We only recommend upgrades when there are meaningful security risks or efficiency gaps.

Managed services are custom-quoted based on your environment. We provide clear written quotes before any work begins — no surprise invoices. See our pricing page for tier details.